All Solid Koa 36 Inches Travel Guitar with Accessories Gloss Finish
Closed Diecast Knob
Most of our payments are processed via PayPal. You do not need a PayPal account to make an order – they simply process the payment. You can use a debit card, credit card, PayPal funds or even PayPal Credit to pay for your order.
All of our ukuleles are tested and tuned before dispatch.All orders are shipped within 2-3 days,3-10 working days for delivery.
Please get in touch if you have any questions.Or you can also note in the order, such as the color of the hard case.
Installation of the straps button for free.
If you choose to order the pickup type, we will help you install and debug, no other costs.
RETURNS, REFUNDS AND EXCHANGES POLICY
We try to price match fellow ukulele stores. If you have seen something at different price elsewhere please get in touch and we will try to match. Occasionally our customers have found items offered slightly cheaper by overseas suppliers (especially in Europe.) Please bear in mind their items are often drop shipped with no QC or set-up, from a warehouse – hence their costs are lower but the final product is inferior.
All orders are shipped within 3-7 days,7-10 working days for delivery(Generally,Except for irreconcilable delays).
We use the following carriers to deliver our orders:EMS/DHL/FedEx/TNT
Once you've placed an order,we will send the tracking information.
How to return an item
Your item must be in its original new condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email us via our contact page here to request a refund and we will assign you a Returns number.
2. We will aim to reply to your email within 1 working day. We will provide the address to return the product and the returns number.
3. Include in your package a signed letter stating the reason for your return and the original receipt.
4.If you are returning goods because they have been damaged in transit you must inform us within 2 working days. You may exchange it for a different instrument or a full refund within 30 days.